Privacy Policy

Orellana’s Garage Door INC (“we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or contact us.

1. Information We Collect
We may collect:

  • Contact information you provide (name, phone, email, city, message) via forms, email, or phone calls

  • Service-related details you share (type of service needed, photos if provided, scheduling preferences)

  • Website usage data (IP address, device/browser info, pages visited, approximate location) through cookies or analytics tools

2. How We Use Information
We use information to:

  • Respond to inquiries and provide estimates

  • Schedule service and communicate about appointments

  • Improve our website and customer experience

  • Help protect against fraud or misuse

3. How We Share Information
We do not sell your personal information. We may share information with:

  • Service providers that help us operate the website (hosting, analytics, spam protection)

  • Communication providers (email/phone tools) used to respond to you

  • Legal or safety purposes when required by law

4. Cookies & Analytics
Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

5. Data Retention
We keep information only as long as needed for business, legal, or service purposes.

6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident and our business is subject to the CCPA/CPRA, you may have rights such as:

  • Right to know/access certain personal information

  • Right to delete certain personal information

  • Right to correct inaccurate personal information

  • Right to opt-out of sale or sharing of personal information (if applicable)

To submit a request, contact us using the information below. We may need to verify your identity.

7. Do Not Track
Some browsers offer “Do Not Track” signals. Our site may not respond to all such signals.

8. Security
We use reasonable safeguards to protect information; however, no method is 100% secure.

9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.

10. Changes to This Policy
We may update this policy from time to time. The Effective Date will reflect the latest version.

11. Contact Us
Email: orellanascontacto948@gmail.com
English: (626) 975-1364 • Español: (626) 539-6739